Terms & Conditions

TERMS OF SERVICE

Welcome to FORTUNE. We provide this online shop as a service to our customers. Please read the following Terms & Conditions carefully as they govern your use of our website. By using this website, you agree to follow and be bound by the rules below. If you do not agree to these Terms & Conditions, please do not use this website in any way.

FORTUNE reserves the right to alter these Terms & Conditions at any time without prior notification. Website users must agree upon and abide by these changes accordingly. Please review this page periodically for changes. Any use of the FORTUNE website at any time constitutes full acceptance of our service Terms & Conditions. 

FORTUNE is committed to providing our customers with garments of the highest quality. Our products are sold exclusively online in limited amounts and availabilities. We have done our best to display our items as accurately as possible on the website. Please take note that variations in style, colour, size, shape and appearance may occur. If unsatisfied your purchase, please review our Shipping and Returns section for further assistance.

Terms & Conditions

RETURNS 

If unsatisfied with your FORTUNE purchase, a full refund of the cost of the garment/s ordered will be made out to you if the garment/s are returned within 7 working days unworn, unwashed and in their original packaging. However, as FORTUNE makes to order, the courier fee added to the order will be retained by FORTUNE to cover manufacture and logistical fees even if the order is refunded.

Should the garment not fit, we will happily exchange the size for you provided the original garment is returned unworn, unwashed and in it’s original packaging within 7 working days. Regretfully, we cannot accept returns or exchanges on international orders.

SHIPPING 

FORTUNE ships to anywhere in South Africa. Shipping to an alternate destination can be arranged upon request to info@fortuneclothing.co.za however logistical fees and customs will be duly charged to the customer. A standard rate of R100 is charged for the Western Cape, the Eastern Cape, Gauteng Province, Free State and Kwazulu-Natal as well as the Northern Cape, North West Province, Limpopo and Mpumalanga.

Collections from our workshop in Table View, Cape Town are also possible and then a shipping fee will not be charged.

MANUFACTURE TIME & SIZING

 As FORTUNE is a designer label available exclusively online, we make each garment according to the order so be sure to study our sizing guide and use the measurements provided to work out your size. Manufacture takes between 7 to 10 working days from date of payment by the customer.

PAYMENT 

FORTUNE works exclusively with EFT (Electronic Bank Transfer) but cash on delivery can be arranged by request to info@fortuneclothing.co.za. Please be sure to send proof of payment to FORTUNE to ensure that your order will be processed.

Our bank details are:

FORTUNE Clothing

First National Bank

250 655

Cheque Acc.

624 8528 0847

SIZING CHART

 

SIZE OUTER LENGTH (CM) BUST (CM) WAIST (CM)
32/ Small 93 87 – 94 71 – 79
34/ Medium 93 97 – 104 81 – 89
36/ Large 94 107 – 114 92 – 99
38/ Extra Large 94 117 – 124 102 – 109